Studio Academy — Terms & Conditions

Welcome to Drummers Academy

The Studio Academy is a structured drum education programme offering progressive tuition from beginner to professional level.

Our programme is built around consistency, commitment and long-term musical development. When you enrol, we reserve a regular weekly lesson appointment exclusively for you and commit to providing structured tuition throughout your membership.

In return, we ask students to prioritise attendance, practise regularly and engage with their learning.

These terms explain how your membership works and help us maintain a fair, consistent and professional learning environment for everyone.

1. What’s Included

Your Studio Academy membership includes:

• 47 scheduled weekly one-to-one drum lessons per Academy teaching year

• Access to the Academy syllabus and structured progression programme

• Ongoing progress tracking, feedback and guidance

• Formal Academy level assessments when students are ready

• A professionally recorded performance as part of the Academy assessment process

• Opportunities to participate in the annual Academy showcase

Academy Assessments

Formal Academy assessments are an integral part of the Studio Academy programme and are included in the standard membership fee.

Assessments take place in separate appointments outside regular weekly lessons and are arranged when a student has demonstrated the skills and understanding required for their current level.

The first assessment attempt at each level is included. Further preparation or reassessment may be required where the assessment criteria are not met. Any reassessment fees will be communicated and agreed in advance.

Assessment frequency depends on individual progress and readiness. Membership does not guarantee a particular number of assessments or recordings within a given period.

Professional performance recordings are produced as part of the assessment process rather than as separate annual recording sessions.

Additional fees may apply to books, external examinations and optional services. These will be communicated in advance.

2. Lessons & Scheduling

Your Reserved Weekly Appointment

Your membership secures a regular weekly lesson appointment, reserved exclusively for you.

Your selected appointment is held provisionally during signup and becomes confirmed once enrolment and Direct Debit setup are completed and accepted by the Academy.

Once confirmed, your appointment remains reserved for you while your membership and payments remain active.

If enrolment is not completed, the Academy may release the provisionally held appointment.

The Academy Teaching Year

The Studio Academy operates a structured annual teaching calendar comprising 47 scheduled weekly lessons, with five scheduled non-teaching weeks.

The annual programme is divided into 12 equal monthly payments. Monthly fees therefore remain payable during scheduled Academy breaks.

The teaching calendar and planned closures will be communicated to students.

Punctuality

Lessons begin and end at their scheduled times. Late arrivals cannot normally be accommodated by extending the lesson, as this would affect subsequent appointments.

3. Tuition & Payments

The Studio Academy operates as an ongoing membership programme, paid in equal monthly instalments.

Your first payment is collected at signup, with subsequent payments normally collected on the corresponding date each month.

Membership continues until cancelled in accordance with Section 5.

Monthly fees:

• Secure your reserved weekly appointment and participation in the Academy programme.

• Are payable throughout the year, including scheduled Academy breaks.

• Are not calculated according to the number of lessons falling within an individual calendar month.

Payments are collected through Direct Debit.

If a payment fails, the Academy will contact you to arrange payment. Continued non-payment may result in lessons being suspended or membership being terminated, following reasonable notice and an opportunity to resolve the outstanding balance.

Any changes to membership fees will be communicated in advance, with details of when the changes take effect and the options available to you.

4. Attendance & Rescheduling

Your Commitment to Your Weekly Appointment

Your weekly appointment is reserved exclusively for you. The Academy commits to providing your scheduled lesson, and students are expected to make the same commitment to attending.

Membership is not a flexible bank of lessons or a pay-as-you-go arrangement.

If you are unable to attend your reserved appointment for personal reasons, the lesson will ordinarily be treated as missed, subject to the rescheduling arrangements below.

Rescheduling with at Least 48 Hours’ Notice

We understand that occasionally students cannot attend their regular lesson. As an additional benefit of membership, we offer a rescheduling facility when at least 48 hours’ notice is provided.

When an eligible rescheduling request is received:

• Your original appointment will be released from the timetable.

• You will receive a booking link displaying available appointments with your usual teacher.

• The link displays a rolling seven-day availability window, which updates as appointments become available.

• Alternative appointments are subject to availability and cannot be guaranteed.

• Any rescheduled lesson must take place within 30 calendar days of the original appointment.

• Unused rescheduling opportunities expire after this period and do not automatically accumulate or carry forward.

The rescheduling facility is intended to provide occasional flexibility, rather than an alternative to regular weekly attendance.

Where no reasonable rescheduling opportunity has been available, the Academy may review the circumstances and offer an appropriate solution.

Less Than 48 Hours’ Notice or Non-Attendance

Where less than 48 hours’ notice is provided, or a student does not attend without notice, the appointment will ordinarily be treated as missed and will not be eligible for rescheduling or refund.

Where practicable, a recorded lesson may be provided upon request.

Academy-Initiated Cancellations

If the Academy is unable to provide a scheduled lesson, we will endeavour to arrange a suitable cover teacher or alternative appointment.

Where we cannot provide the scheduled lesson or a reasonable alternative, an appropriate credit or refund will be offered.

Academy-initiated cancellations are not subject to the student absence rescheduling restrictions.

Nothing in this section affects your statutory consumer rights.

5. Membership Cancellation

Notice Period

You may cancel your Studio Academy membership at any time by providing written notice by email.

To end your membership before your next monthly renewal, we must receive your cancellation request at least seven calendar days before your next scheduled renewal date.

If your cancellation request is received fewer than seven calendar days before your next renewal date, your membership will continue for one further monthly billing period and end before the following renewal.

Your regular weekly appointment remains reserved for you throughout your final paid membership period, subject to the Academy teaching calendar.

Example

If your monthly renewal date is 1 December:

• Cancellation received on or before 24 November: your membership ends on 30 November, with no further payment on 1 December.

• Cancellation received on or after 25 November: the 1 December payment remains due, and your membership ends on 31 December.

We will acknowledge your cancellation request and confirm your final membership date and payment.

Cancelling your Direct Debit does not, by itself, constitute notice of membership cancellation.

This policy does not affect your statutory consumer rights, including any applicable cooling-off rights or rights arising where the Academy fails to provide the agreed service.

6. Student Responsibilities

Students are expected to:

• Attend lessons consistently and arrive punctually.

• Practise regularly between lessons.

• Bring required learning materials.

• Follow their teacher’s guidance and engage with the Academy programme.

• Treat teachers, other students, equipment and Academy facilities with respect.

Musical development depends on regular attendance, practice and engagement. Individual progress cannot be guaranteed.

7. Teacher & Academy Responsibilities

The Academy and its teachers will:

• Provide structured, professional drum tuition.

• Follow the Academy syllabus and progression framework.

• Monitor student development and provide constructive feedback.

• Maintain a positive, supportive and appropriately challenging learning environment.

• Provide suitable teaching facilities and equipment.

• Communicate significant changes to scheduled lessons or programme arrangements.

The Academy may occasionally allocate a suitable cover teacher when a student’s regular teacher is unavailable.

8. Assessments & Progression

The Academy syllabus provides a structured progression pathway through defined learning levels.

Students will be guided towards assessments when their teacher considers them appropriately prepared.

Formal Academy assessments may carry an additional fee, which will be communicated before booking.

Assessment outcomes are based on the Academy’s published performance criteria. Progression to the next level depends on demonstrating the required skills and understanding.

Where a recorded performance forms part of an assessment, the recording will be provided in accordance with the relevant assessment arrangements.

9. Studio Etiquette & Safety

To maintain a safe and professional learning environment:

• Food and drink are not permitted in teaching rooms, except water.

• Students must use equipment appropriately and follow teacher instructions.

• Parents or guardians may observe lessons by prior arrangement.

• Disruptive, abusive or unsafe behaviour will not be tolerated.

Serious misconduct may result in immediate suspension while the circumstances are reviewed. The Academy may terminate membership where justified, taking account of the circumstances and any applicable refund obligations.

Parents and guardians remain responsible for arranging appropriate supervision of children outside their scheduled lesson times and for following the Academy’s arrival and collection procedures.

10. Data Protection

The Academy processes personal information to administer memberships, arrange lessons, manage payments, monitor educational progress and communicate with students or parents.

Personal data may be shared with service providers where necessary for these purposes and where permitted by data protection law.

Further information about how personal data is collected, used, stored and protected is provided in the Academy’s Privacy Notice.

11. Photography & Video

Photographs and video recordings may be created as part of the Academy’s teaching, assessment and performance activities.

Use of identifiable student images or recordings for promotional purposes will be subject to a separate consent process where required.

Choosing not to consent to promotional use will not affect a student’s eligibility to participate in ordinary Academy lessons.

12. Changes to the Programme or Terms

The Academy may make reasonable operational changes to its teaching arrangements, syllabus or facilities.

Where a proposed change materially affects the service or contractual terms, students will receive appropriate advance notice and information about their options, including any applicable right to cancel.

13. Agreement

By enrolling in the Studio Academy, you confirm that you have read and understood these Terms & Conditions and agree to the membership arrangements described above, subject to your statutory consumer rights.

Where the student is under 18, enrolment must be completed by a parent or legal guardian who accepts responsibility for the membership and associated payments.